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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying and understanding customer needs
  • Conducting market and competitor analysis
  • Determining market size relative to specific customer problems or needs
  • Segmenting users and defining personas
  • Establishing product vision, purpose, and strategy
  • Prioritizing initiatives based on value and effort
  • Creating value maps and defining desired outcomes

2. Developing the Product

  • User-centered design (UX/UI) principles
  • Implementing incremental and iterative development with cross-functional teams (Scrum)
  • Managing the backlog and authoring user stories
  • Applying early validation techniques (MVP, experiments)
  • Establishing key product metrics
  • Engaging in a practical Design Thinking workshop
  • Applying prompt engineering for leaders (utilizing AI in product contexts)
  • Integrating data-driven design practices
  • Developing service design blueprints (service mapping)
  • Advanced backlog management and prioritization (guided by an expert)

3. Delivering the Product to the Customer

  • Managing releases and product roadmaps
  • Executing go-to-market strategies
  • Onboarding users and measuring post-launch product experience
  • Collecting feedback from production environments
  • Aligning efforts with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Capturing Value

  • Tracking product metrics (NPS, DAU, retention, etc.)
  • Developing monetization and pricing models
  • Performing funnel analysis
  • Evaluating customer value (LTV, CAC, ROI)
  • Driving iteration through data insights
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Analyzing product P&L
  • Constructing robust business cases

Summary and Recommended Next Steps

Requirements

  • A solid understanding of banking operations
  • Hands-on experience in digital product development
  • Knowledge of fundamental AI concepts

Target Audience

  • Product managers within the banking sector
  • Leaders driving digital transformation
  • Banking professionals engaged in AI-driven product design

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