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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the enterprise level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Basics of data handling and guidelines on what not to upload

Projects

  • Managing project instructions and knowledge files
  • Organizing context for team efficiency
  • Exercise: Building a project for an actual team process
  • Handling sharing, permissions, and keeping content up-to-date

Skills

  • Defining a Skill and determining when it is preferable to a lengthy prompt
  • Authoring Skills: instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Packaging a recurring task as a Skill

Artifacts

  • Creating documents, tables, web pages, and lightweight tools as Artifacts
  • Refining outputs through iterative feedback
  • Exercise: Converting a raw spreadsheet into a report with charts

Analysis and Quality Assurance

  • Analyzing files and tabular data
  • Verifying figures, sources, and logical consistency
  • Identifying common error patterns and methods for detection

Team Deployment

  • Establishing naming, versioning, and ownership protocols for shared assets
  • Training colleagues and gathering feedback
  • Developing a 30-day action plan

Requirements

  • Basic familiarity with chat-based AI assistants
  • Proficiency in standard office tools (documents, spreadsheets, email)
  • No programming experience required

Target Audience

  • Business teams and department leaders aiming to share knowledge and workflows via Claude
  • Knowledge professionals in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI champions

Testimonials (3)

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