ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) Training Course

Test Process Management

• Planning, monitoring, control, and closure phases.
• Navigating stakeholder interests and hybrid testing contexts.
• Activities across different levels and test types.
• Adaptive planning methodologies.

Risk-Based Testing

• Identifying risks and applying mitigation techniques.
• Defining success metrics and evaluation criteria.
• Evaluating "heavy" versus "light" testing approaches.

Test Strategy and Improvement

• Selecting project test strategies and approaches.
• Setting SMART objectives and exit criteria.
• Driving process improvement using the IDEAL model.
• Utilising analysis techniques and retrospectives for feedback.

Test Tools and Automation

• Lifecycle tools and their practical applications.
• Establishing criteria for selecting tools and evaluating benefits against risks.
• Implementing automated metrics and reporting.

Managing the Product

• Test metrics: examples, progress tracking, and reporting for informed decision-making.
• Test estimation: key factors, techniques, and context-based selection.
• Defect management: workflows, stakeholder engagement, and challenges in hybrid environments.
• Data-driven strategies for continuous improvement.

Managing the Test Team

• Assessing required competencies and skills.
• Fostering team development, motivation, and professional work hygiene.

Stakeholder Engagement and Value of Testing

• Understanding the cost of quality.
• Conducting cost-benefit analyses in testing.
• Effectively presenting and communicating the value of testing.

Summary and Next Steps