Course Outline
Foundations, Social Engineering, and the Work Environment
Essential Cybersecurity for Employees
-
Understanding threats: The definition of cybersecurity and why every team member plays a critical role.
-
Digital hygiene and password management: Crafting robust passwords, leveraging password managers, and adhering to the 'one password per service' principle.
-
Clear desk and clear screen policies: Ensuring physical information security within the office space.
Phishing and Social Engineering – Spotting the Threats
-
The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
-
Anatomy of phishing: Analysing message headers, hidden links, and malicious attachments through exercises based on real-world examples.
-
Other attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).
Secure Remote and Mobile Work
-
Network security: The risks of public Wi-Fi (in cafes, on trains) and how to correctly use a VPN.
-
Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
-
Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Legal Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
-
Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for account security.
-
Secure data sharing: Managing permissions in OneDrive and SharePoint (avoiding 'anyone with the link' access).
-
Communication and collaboration: Secure usage of Microsoft Teams, including inviting external guests and controlling shared files.
Personal Data Protection and GDPR in Action
-
Data classification: Distinguishing between public, confidential, sensitive, and personal data.
-
GDPR in daily operations: Avoiding common pitfalls that lead to data breaches (e.g., sending emails to the wrong recipient, neglecting BCC).
-
Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Managing Security Incidents
-
Identifying incidents: Recognising breaches, such as lost devices, ransomware, or accidental phishing link clicks.
-
Reporting protocols: Knowing who to notify and the required timeframes (involving the IT Helpdesk, Security Officer, and Data Protection Officer).
-
Key response rules: Disconnecting devices from the network, maintaining composure, and strictly avoiding DIY fixes or deletion of evidence.
Requirements
-
Foundational proficiency with computers and web browsers.
-
Regular engagement with standard office tools, including e-mail, messaging platforms, and document processing software.
-
No prior IT expertise is necessary; all technical concepts are framed around business value and routine workflows.
Target Audience
- Office and administrative staff, alongside mid-level management, across all departments.
- Highly recommended for those working in hybrid or fully remote setups.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
