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Course Outline

Introduction

  • What is e-commerce fraud?

History of E-commerce Fraud

  • Understanding e-commerce frauds that have occurred over the past decades.
  • Understanding e-commerce frauds that are commonly known today.

Types of E-commerce Fraud

  • True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing.
  • E-commerce fraud statistics and examples.

Preparing an Anti-Fraud Strategy

Assessing Your Organization's Situation

Addressing Different Areas of Fraud Prevention

Authentication

Credit Card Fraud Detection

Fraud Detection Techniques

Managing Recurring Transactions

Fraud Screening

Communicating with Team and Getting Support for New Measures

Evaluating the Results

Adjusting to Changing Needs

Summary and Conclusion

Requirements

  • Basic understanding of e-commerce and online payments.

Audience

  • Managers in charge of implementing security policies and controls.
 14 Hours

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