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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Background on enterprise observability and the evolution of AIOps
- The role of Splunk, Moogsoft, and Dynatrace within the AIOps landscape
- Comparative analysis of capabilities, including strengths, integrations, and applicable use cases
Leveraging Splunk for AIOps
- Collection of metrics, logs, and events from various sources
- Developing searches, dashboards, and alerts for immediate insights
- Utilizing Splunk ITSI for anomaly identification and service health assessment
Gaining Operational Intelligence via Moogsoft
- Understanding the architecture and deployment of Moogsoft AIOps
- Mitigating noise, removing duplicates, and correlating alerts
- Automating and enriching incident workflows
Achieving End-to-End Observability with Dynatrace
- OneAgent installation and automatic service discovery
- Employing Davis AI for root cause analysis and predictive problem alerts
- Cloud-native monitoring, SLOs, and service flow analysis
Integrating Splunk, Moogsoft, and Dynatrace
- Cross-platform data connection and API utilization
- Consolidating incident management and escalation routes
- Centralizing insights through dashboards and alert pipelines
Building Scalable AIOps Workflows
- Implementing self-healing automation across various toolchains
- Establishing KPIs and reporting mechanisms for AIOps performance
- Managing governance, access controls, and audit compliance
Case Studies and Enterprise Application Scenarios
- Real-world examples from the finance, telecommunications, and retail sectors
- Assessing the ROI of AIOps adoption
- Planning phased deployment and change management strategies
Conclusion and Future Steps
Requirements
- Practical experience with IT operations or monitoring systems
- Knowledge of enterprise observability procedures
- Fundamental grasp of alerting mechanisms, metrics, and logging
Target Audience
- IT managers focused on service reliability
- Teams dedicated to enterprise monitoring and observability
- Operations architects and senior infrastructure leaders
