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 Duration 14 hours

Course Outline

Responsibilities of FDE Leadership

  • Focusing on outcomes rather than utilisation
  • Balancing the tension between delivery and product
  • Defining mandate, reporting lines, and sponsorship

Pod Design and Staffing

  • Determining pod shapes, sizes, and autonomy
  • Composing skill mixes across engineering, data, and domain expertise
  • Managing rotation and continuity between engagements

Hiring and Assessing FDEs

  • Identifying signals of deployment aptitude
  • Designing interviews and work samples
  • Onboarding staff into live engagements

Engagement Economics

  • Scoping effort, effort, and margin
  • Comparing time-and-materials versus outcome-based pricing
  • Managing portfolio mix and concentration risk

The Internal FDE Playbook

  • Codifying stages, gates, and deliverables
  • Establishing definitions of done and quality standards
  • Maintaining and evolving the playbook

Vendor FDEs versus Internal Capability

  • Identifying where vendor teams add the most value
  • Contracting for effective knowledge transfer
  • Building capabilities that persist beyond the engagement

Reusable Accelerators and Blueprints

  • Reference architectures and starter repositories
  • Pre-approved security and integration patterns
  • Governing shared assets

Adoption and Outcome Governance

  • Tracking adoption metrics and executive reporting
  • Establishing steering groups with genuine decision rights
  • Intervening effectively in stalled engagements

Risk, Escalation, and Failure Patterns

  • Understanding failure modes by engagement stage
  • Defining escalation paths and stop rules
  • Conducting post-engagement reviews that improve practice

Building the Practice

  • Creating career paths for forward deployed engineers
  • Establishing standards, community, and knowledge sharing
  • Developing a twelve-month capability roadmap

Requirements

  • Experience in managing engineers or technical delivery teams
  • Involvement in customer-facing engagements
  • Familiarity with commercial decisions such as scoping and pricing
  • While no coding is required, technical fluency is beneficial

Target Audience

  • Engineering managers of forward deployed teams
  • Delivery directors and practice leads
  • Heads of applied AI or solutions engineering
  • Transformation leaders building internal deployment capabilities

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