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Duration 14 hours
Course Outline
Responsibilities of FDE Leadership
- Focusing on outcomes rather than utilisation
- Balancing the tension between delivery and product
- Defining mandate, reporting lines, and sponsorship
Pod Design and Staffing
- Determining pod shapes, sizes, and autonomy
- Composing skill mixes across engineering, data, and domain expertise
- Managing rotation and continuity between engagements
Hiring and Assessing FDEs
- Identifying signals of deployment aptitude
- Designing interviews and work samples
- Onboarding staff into live engagements
Engagement Economics
- Scoping effort, effort, and margin
- Comparing time-and-materials versus outcome-based pricing
- Managing portfolio mix and concentration risk
The Internal FDE Playbook
- Codifying stages, gates, and deliverables
- Establishing definitions of done and quality standards
- Maintaining and evolving the playbook
Vendor FDEs versus Internal Capability
- Identifying where vendor teams add the most value
- Contracting for effective knowledge transfer
- Building capabilities that persist beyond the engagement
Reusable Accelerators and Blueprints
- Reference architectures and starter repositories
- Pre-approved security and integration patterns
- Governing shared assets
Adoption and Outcome Governance
- Tracking adoption metrics and executive reporting
- Establishing steering groups with genuine decision rights
- Intervening effectively in stalled engagements
Risk, Escalation, and Failure Patterns
- Understanding failure modes by engagement stage
- Defining escalation paths and stop rules
- Conducting post-engagement reviews that improve practice
Building the Practice
- Creating career paths for forward deployed engineers
- Establishing standards, community, and knowledge sharing
- Developing a twelve-month capability roadmap
Requirements
- Experience in managing engineers or technical delivery teams
- Involvement in customer-facing engagements
- Familiarity with commercial decisions such as scoping and pricing
- While no coding is required, technical fluency is beneficial
Target Audience
- Engineering managers of forward deployed teams
- Delivery directors and practice leads
- Heads of applied AI or solutions engineering
- Transformation leaders building internal deployment capabilities