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Course Outline

I. Quality Management Systems Aligned with ISO 9001 Requirements
1. Key components of a Quality Management System as per ISO 9001
2. Exercises focused on interpreting and analysing ISO 9001 requirements

II. Overview of Auditing
1. The complete audit lifecycle
2. Different types of audits

III. Audit Planning and Preparation
1. Establishing audit criteria and scope
2. Assembling the auditor team
3. Applying a process approach to internal audits
4. Key considerations when developing audit checklists
5. Practical exercises

IV. Executing the Audit: Guidelines for On-Site Audits
1. Essential auditing techniques
2. Establishing objective evidence
3. Identifying non-conformities and demonstrating them effectively
4. Practical exercises

V. Reporting Audit Findings
1. Crafting clear and effective statements of inconsistency
2. Documenting non-conformities
3. Identifying and recording insights and opportunities for improvement
4. Summarising findings – The Audit Report
5. Practical exercises

VI. Effective Post-Audit Actions
1. Responsibilities regarding the initiation of corrective actions
2. The importance of precisely determining the root causes of non-conformity
3. Defining corrective actions
4. Evaluating the effectiveness of implemented actions
5. Post-audit activities linked to insights and improvement potentials
6. Practical exercises

VII. Discussion and Course Summary

Requirements

Target Audience

  • Professionals preparing to assume the role of ISO 9001 Internal Auditor.
  • Anyone with a keen interest in the subject matter.
 14 Hours

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