macOS Support Essentials 11 Training Course
macOS Support Essentials 11 is a comprehensive three-day program designed to equip participants with the most effective methods for supporting macOS Big Sur users. The course blends lectures, practical demonstrations, collaborative discussions, and hands-on exercises to deliver authentic, real-world experience.
Skills Gained
- Utilize macOS Big Sur tools and resources to effectively troubleshoot the operating system
- Understand macOS Big Sur features and functionality, including how to locate additional information
- Prepare for the Apple Certified Support Professional (ACSP) 11 certification exam
Who Can Benefit
- Professionals responsible for managing computer networks or labs running macOS
- IT support staff assisting Mac users
Course Outline
Topics
Installation and Configuration
- Update, upgrade, and reinstall macOS Big Sur
- Set up and configure macOS on an individual Mac
- Introduction to the command-line interface and macOS Recovery
User Accounts
- Manage user accounts, user home folders, macOS security and password changes
File Systems and Storage
- Manage file systems, storage, encryption, permissions, and file sharing.
Data Management
- Use hidden items, shortcuts, file archives, metadata, and Spotlight
- Manage system resources and Time Machine
Apps and Processes
- Install, manage, and troubleshoot apps. Manage documents
Network Configuration
- Manage basic and advanced network settings
- Troubleshoot network issues
Network Services
- Manage network services, host sharing, and a personal firewall
System Management
- Manage printers and scanners
- Troubleshoot peripherals, startup, and other system issues.
Need help picking the right course?
southafrica@nobleprog.co.za or +27 (0)10 005 5793
macOS Support Essentials 11 Training Course - Enquiry
Testimonials (3)
The in-depth knowledge and the examples
Ankur Kapila - Deutsche Bank
Course - Programming with Kotlin
Everything is ok.
Adrian Rybka - SEOyon
Course - Flutter Development Bootcamp with Dart
Very usefull additional informations
Grzegorz - Comp S.A.
Course - BLoC Pattern
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