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Course Outline

Foundations of AI Agents and OpenAI APIs

  • Understanding what an AI agent is and how it differs from a standard chatbot
  • Common business applications for assistants and workflow agents
  • Core concepts of OpenAI API, including requests and responses
  • Planning a simple agent workflow for a business task

Getting Started with the Development Environment

  • Setting up API access, credentials, and the local environment
  • Selecting between Python or JavaScript for implementation
  • Making a first API request and analysing the result
  • Understanding basic request parameters and structured output

Prompting and Instruction Design

  • Writing clear instructions to guide agent behaviour
  • Structuring prompts for reliable and useful responses
  • Utilising examples, constraints, and specific output formats
  • Avoiding common pitfalls in prompt design

Tool Use and Multi-Step Workflows

  • Introduction to tool use and function calling patterns
  • Defining simple tools for business tasks and data lookups
  • Transmitting structured data between the model and tools
  • Orchestrating a basic multi-step agent workflow

Managing Context, Reliability, and Safety

  • Handling multi-turn conversations and session state
  • Ensuring responses remain focused, consistent, and task-oriented
  • Applying basic guardrails, moderation, and fallback handling
  • Monitoring token usage, costs, and common failure points

Building and Reviewing a Simple Business Agent

  • Creating a small end-to-end agent for a realistic business scenario
  • Integrating prompts, tools, and workflow logic
  • Testing the agent with sample cases and refining the design
  • Summarising lessons learned and outlining next steps for production planning

Requirements

  • Familiarity with fundamental API concepts and JSON data structures
  • Experience using Python or JavaScript for simple scripting tasks
  • Basic programming proficiency

Audience

  • Developers aiming to build functional AI assistants and workflow agents
  • Technical product teams exploring applications powered by OpenAI
  • Solution architects and innovation teams assessing agent use cases
 7 Hours

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