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Duration 14 hours
Course Outline
Introduction to OpenUEM
- An overview of endpoint management and the capabilities of OpenUEM
- Understanding the endpoint lifecycle and core management concepts
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Installing the core OpenUEM server components
- Deploying agents to Windows, macOS, and Linux devices
- Configuring network connectivity and security settings
Endpoint Enrollment and Organization
- Registering endpoints within the OpenUEM console
- Grouping and structuring devices for streamlined management
- Establishing roles and permissions for administrators
Fundamentals of Device Management
- Distributing software and updates to managed devices
- Setting up policies and compliance controls
- Tracking device health and monitoring activity
Patch Management and Automation
- Scheduling updates and implementing automated patch distribution
- Testing and verifying software deployments
- Applying best practices for endpoint security and compliance
Reporting and Troubleshooting
- Generating reports on device status and usage
- Resolving common endpoint issues through basic troubleshooting
- Setting up monitoring alerts for proactive management
Capstone Lab and Practical Exercises
- Practical lab session: enrolling devices, deploying updates, and monitoring endpoints
- Scenario-based exercises to consolidate learning
- Review and analysis of lab outcomes
Conclusion and Next Steps
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support specialists
- Technical helpdesk team members
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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