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Course Outline

  • Introduction
  • Causes of Pressure
  • Types of Crisis
  • Culture
  • Stakeholder Management
  • Risk
  • Strategic Tools
  • Psychometrics – Leveraging Your Strengths
  • Communication Refresher
  • Graded Assertiveness Tools
  • Cybersecurity
  • Strategies for Managing High-Pressure Situations
  • Hacktivism
  • Handling Press Conferences
  • Case Studies – What Would You Do?
  • Defining the Problem
  • Defining the Solution Approach
  • Decision Trees
  • Decision Matrices
  • Force Field Analysis
  • Goal Setting
  • Problem-Solving
  • Brainstorming
  • Change Management
  • Communication Protocols
  • Summary and Next Steps

Requirements

  • A strong enthusiasm for learning the practical applications of human psychology.
 14 Hours

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