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 Duration 7 hours

Course Outline

Introduction to Windows Admin Center

  • Exploration of Windows Admin Center’s architecture and capabilities
  • Techniques for connecting to and overseeing Windows workstations
  • Review of roles and functionalities specific to workstation administration

PowerShell Essentials for Technicians

  • Navigation of the PowerShell interface, syntax rules, and execution policies
  • Utilization of cmdlets and pipelines for fundamental workstation tasks
  • Development and execution of basic PowerShell scripts

Remote Administration and Automation

  • Application of PowerShell Remoting for controlling remote workstations
  • Execution of remote commands directly through Windows Admin Center
  • Management of sessions, credential handling, and security best practices

Utilizing WMI and CIM

  • Understanding the role of WMI and CIM in system administration
  • Retrieving system data from remote computers
  • Automating system configurations and updates using WMI/CIM

Integration with Intune and Autopilot (User Perspective)

  • Overview of how Intune and Autopilot facilitate workstation deployment and policy enforcement
  • Monitoring and validating device compliance and settings
  • Troubleshooting and reporting issues at the end-user level

Hands-on Lab: Remote Administration Scenarios

  • Deploying PowerShell scripts to collect remote system information
  • Automating software updates, system restarts, and diagnostic processes
  • Testing connectivity and resolving PowerShell Remoting issues

Best Practices and Security

  • Maintaining secure connections and proper user permissions
  • Identifying common errors and effective troubleshooting strategies
  • Enhancing performance in remote management scenarios

Conclusion and Future Steps

Requirements

  • Proficiency in Windows operating systems and workstation environments
  • Practical experience in daily computer support or IT operations
  • Familiarity with basic command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service personnel
  • Technical staff tasked with workstation administration

Testimonials (3)

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