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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- An overview of Microsoft 365 Copilot and its operational mechanics.
- Real-world public sector applications of AI within Microsoft applications.
- Understanding the data sources and security frameworks governing Copilot.
Document Management in Word
- Drafting policy memos, official letters, and comprehensive reports.
- Refining, summarizing, and clarifying professional language.
- Developing structured content from bullet points or tabular data.
Email and Calendar Optimization in Outlook
- Accelerating email composition and responses with Copilot assistance.
- Efficiently scheduling meetings and drafting subsequent follow-up notes.
- Condensing lengthy email threads and highlighting critical points.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets using clear, plain language.
- Creating charts, executive summaries, and visual data insights.
- Leveraging Copilot to identify trends or address specific data queries.
Enhancing Meetings and Presentations with Copilot
- Generating concise meeting summaries and action items within Teams.
- Drafting PowerPoint presentations from brief notes or key takeaways.
- Transforming meeting transcripts into executive briefs or formal reports.
Prompting Techniques and Scenario Adaptation
- Crafting effective prompts to ensure consistent and high-quality results.
- Customizing prompts to match your department’s tone and specific requirements.
- Reusing prompt templates for recurring operational tasks.
Responsible Usage in Government Settings
- Maintaining confidentiality, oversight, and appropriate usage standards.
- Aligning with internal policies and IT governance frameworks.
- Fostering trust through ethical AI implementation in public service.
Conclusion and Future Directions
Requirements
- A working understanding of core Microsoft 365 applications such as Word, Outlook, and Excel.
- General familiarity with standard public sector duties, including reporting, communication, and record-keeping.
- No prior knowledge of AI or Copilot is necessary to participate.
Target Audience
- Government personnel who use Microsoft Office in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to boost productivity through AI support.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
