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Course Outline

AI Fundamentals for Productivity

  • Understanding Generative AI
    • An overview of the history and evolution of language models
    • Gaining insight into Large Language Models (LLMs)
    • Examining the capabilities and constraints of tools like ChatGPT
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the interface
    • Core concepts: temperature, context, and defining a "persona"
  • Hands-on Task: Creating an initial draft using ChatGPT

The Skill of Prompt Engineering

  • Structure of a High-Impact Prompt
    • Essential elements: task definition, context, role assignment, format, and tone
    • Techniques for iterative "ask and improve" prompting
  • Sophisticated Prompting Methods
    • Chain-of-Thought: directing the AI to reason step-by-step
    • Few-Shot Prompting: providing examples to fine-tune outcomes
    • Iteration and refinement: the critical path to precise results
  • Hands-on Task: Refining a prompt until it yields the desired output for a management report

Automating Writing and Summarization

  • Email Drafting and Automated Responses
    • Creating polished professional email drafts
    • Automating standard and personalized replies
  • Document Summarization and Insight Extraction
    • Digesting meeting minutes, articles, and lengthy documents
    • Identifying key points and action items from complex texts
  • Hands-on Task: Using ChatGPT to summarize a document and draft a response email

Microsoft 365 Copilot in Excel

  • Overview of Copilot in Excel
    • Exploring the interface and its functional scope
    • Crafting effective prompts for data analysis
  • Data Analysis and Visualization
    • Instructing Copilot to process large datasets
    • Automatically generating charts, pivot tables, and visual assets
  • Predictions and Reporting
    • Generating forecasts based on historical data using Copilot
    • Drafting reports from spreadsheet insights
  • Hands-on Task: Utilizing Copilot to analyze sales data, generate forecasts, and build charts

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Generating presentation structures from Word documents or text outlines
    • Enhancing slides: design advice, relevant imagery, and content reorganization
    • Hands-on Task: Using Copilot to build a full project presentation
  • Copilot in Outlook
    • Drafting and simplifying professional correspondence
    • Inbox management: summarizing long threads and prioritizing key messages
    • Hands-on Task: Requesting Copilot to summarize an email chain and draft a concise reply

Integration and Complex Workflows

  • AI Agent Workflows in Enterprise Settings
    • Connecting Copilot with SharePoint and Microsoft Fabric
    • Automating recurring tasks and business processes
  • Data Governance and Security
    • Ethical implications and privacy protocols when using AI
    • Best practices for managing sensitive data
  • Hands-on Task: Designing a basic team workflow automation using Copilot in SharePoint
  • Wrap-up and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning

Requirements

  • Familiarity with Microsoft 365 applications
  • Hands-on experience with basic productivity or office management duties
  • No prior background in AI tools is necessary

Target Audience

  • Office professionals and productivity specialists
  • Project managers and coordinators
  • Teams looking to embed AI into their daily workflows
 15 Hours

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