Get in Touch

Course Outline

Concepts

  • The Value of Kaizen
  • Kaizen and Management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and the Suggestion System
  • Kaizen and Competition
  • Process-Oriented vs. Result-Oriented Management

East vs. West Comparison

  • Kaizen and Innovation
  • Kaizen and Measurement

Kaizen through the Lens of Total Quality Control

  • Quality Control – Managing Human Quality
  • Quality Control Methods: A Comparison of Japan and the West
  • Adhering to the PDCA Cycle
  • Grassroots Kaizen

Practical Applications

  • Manager-Led Kaizen
  • Kaizen Implementation
  • Team-Led Kaizen
  • Individual-Led Kaizen

Management Principles

  • Cross-Functional Management
  • Policy Deployment
  • Quality Deployment
  • Total Productive Maintenance

Problem-Solving Methods

  • Issues in Management
  • Kaizen Activities and Labour Relations
  • Labour and Management: Adversaries or Allies?
  • Commitments from Senior Leadership

Transforming Corporate Culture

  • The Customer: The Ultimate Arbiter of Quality
  • Supplier Relationships and Cultural Transformation: A Challenge Facing the West.

Case Studies

Requirements

None.

 7 Hours

Testimonials (2)

Related Categories