Agile Project Management with Kanban and Jira Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leads, Analysts, Software Developers, and Testers

Learning objectives:

This training aims to equip participants with the knowledge and practical skills needed to understand the workshop components of Agile foundations and Kanban methodologies.

This instructor-led live training in Nigeria (online or onsite) guides participants through the deployment of a JIRA instance. Participants will learn advanced JIRA usage, installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and performing troubleshooting. Additionally, participants will install and customize JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

After completing the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led, live training in Nigeria introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, utilising JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Nigeria introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for Project Management, yet participants often focus excessively on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the synergistic power of Jira and Confluence. Together, these tools serve a singular purpose: helping teams deliver products or projects successfully. Participants will learn to leverage these platforms efficiently to handle User Requirements, Testing, and Communication, all centralized in one location.

The course covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence integration, reporting, key fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project effectively
• Manage issues efficiently
• Design necessary screens to handle different issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports essential for the team and management

This instructor-led, live training in Nigeria (online or onsite) is designed for intermediate-level project managers looking to effectively create, execute, and manage forms in Jira.

Upon completing this training, participants will be capable of:

• Gaining a solid understanding of Jira's foundational concepts, such as issue types, workflows, and projects.
• Creating and administering custom fields to efficiently collect and organize data.
• Streamlining form-related processes to suit diverse project types and team needs.

This instructor-led live training in Nigeria (online or onsite) is designed for intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Nigeria (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is an interactive two-day programme that blends instruction, group dialogue, and a fully immersive simulation to demonstrate how the Kanban Method enables individuals, teams, and organisations to manage and enhance the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for driving successful evolutionary change. It begins with your current practices and fosters evolutionary change while respecting existing roles, responsibilities, and job titles, while promoting leadership at every level. This approach allows organisations to gradually evolve business processes, define and utilise relevant metrics to track progress, and significantly reduce the risks linked with complex change initiatives.

Upon completing this course, you will gain a solid understanding of Kanban principles and general practices, along with the skills needed to apply Kanban confidently within your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand versus capability
- Model the knowledge discovery process
- Design Kanban systems and their visual representations
- Identify and prioritise improvements
- Select cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone involved in product development or knowledge work. This includes, but is not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Personnel working in operations or support
Business analysts
Senior management
Anyone interested in implementing Agile in their organisation

Kanban is a workflow management method.

This instructor-led live training (available online or onsite) caters to both beginner and advanced participants. The knowledge and tools acquired can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

Designed as a two-day programme, this course equips teams operating within an Agile Release Train (ART) to function effectively in an Agile environment by leveraging frameworks like Scrum, Kanban, and XP. Participants will gain insights into working as Agile teams, managing backlogs, and successfully planning and executing iterations. A key focus is placed on understanding the team’s position within the ART and learning how to collaborate, plan, execute, and drive continuous improvement alongside fellow teams.

This training prepares teams to engage in Program Increments (PI), addressing both Team-level and Program-level events, with special emphasis on PI planning sessions. Completing the course also readies participants for the certification exam to achieve the SAFe® Practitioner (SP) credential.

Upon concluding the course, participants will be able to:

• Implement SAFe principles to scale Lean and Agile practices throughout the organisation.
• Comprehend their team’s role within the Agile Release Train and its contribution to broader objectives.
• Identify other teams within the train, understanding their roles and interdependencies.
• Plan and execute iterations with efficiency.
• Showcase delivered value and pursue ongoing process improvement.
• Take part in and actively contribute to Program Increment planning.
• Collaborate and integrate work seamlessly with other teams in the Agile Release Train.