Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and development
- Core Lean tenets: Value, Flow, Pull, and Perfection
- Categorizing waste (muda) within service industries
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis
- Prioritization methods: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Project Thinking: Framework and practical use
- Brief comparative analysis of Lean, Agile, and Six Sigma
3. Lean Kanban Practices (4 hours)
- Core components and mechanics of the Kanban system
- Effective board management strategies
- Managing Pull systems and Work In Progress (WIP) limits
- Key flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean in Process Improvement (4 hours)
- VSM (Value Stream Mapping) techniques
- Detecting and addressing waste in banking workflows
- Implementing KAIKAKU for rapid change
5. Additional Lean Methodologies (2 hours)
- Conducting GEMBA walks
- Driving continuous improvement with KAIZEN
- Root cause analysis using Ishikawa diagrams and the 5 Whys
- Error prevention through POKA-YOKE
Summary and Path Forward
Requirements
- Foundational knowledge of project management principles
- Practical experience with business or banking process workflows
- General familiarity with Lean or Agile methodologies
Target Audience
- Process analysts and managers
- Project managers within the banking and financial services sectors
- Professionals responsible for requirements analysis and process optimization
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Practice over theory, just the right level of detail, it was tweaked for our needs, let us think about how we can implement to our environment, lot of food for thought.
