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Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and historical development
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Identifying types of waste (muda) in service environments
2. Applying Lean to Requirements and Project Management (4 hours)
- Voice of the Customer (VOC) techniques
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Problem Solving: Structure and practical application
- Comparative overview: Lean vs. Agile vs. Six Sigma
3. Lean Kanban Systems (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board management strategies
- Understanding Pull systems and Work In Progress (WIP) limits
- Key flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Application in Operational Processes (4 hours)
- Value Stream Mapping (VSM)
- Detecting and addressing waste in banking processes
- Implementing KAIKAKU
5. Additional Lean Tools and Techniques (2 hours)
- GEMBA Walks
- KAIZEN methodologies
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- POKA-YOKE error prevention techniques
Wrap-up and Future Directions
Requirements
- A solid grasp of fundamental project management concepts.
- Practical experience with business or banking process workflows.
- Prior exposure to Agile or Lean frameworks.
Target Audience
- Process managers and business analysts.
- Project managers specializing in banking and financial services.
- Professionals focused on requirements definition and continuous process improvement.
16 Hours
Testimonials (3)
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
Friendly, plenty of breaks to think about what we have learnt and lovely guy.
Leanne - Welsh Revenue Authority
Course - Agile Business Analysis
Learning the basic meaning of lean and what steps are used to become lean.
