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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundational principles of structured knowledge management.
- Designing scalable systems leveraging SharePoint and Teams.
- Strategic use of metadata, versioning, and document libraries.
Constructing and Interlinking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries.
- Applying metadata columns, content types, and lookup fields for precision.
- Establishing logical site hierarchies and seamless cross-site navigation.
Developing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data sources into Power BI.
- Creating real-time dashboards to monitor and track knowledge assets.
- Designing Key Performance Indicators (KPIs) and visual reports for actionable insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles.
- Seamlessly integrating Teams notifications and adaptive cards.
- Engineering multi-step flows for comprehensive document lifecycle management.
Cultivating Collaborative Content Ecosystems
- Harnessing Teams and OneNote for collaborative knowledge capture.
- Synchronizing SharePoint pages, Lists, and Planner boards.
- Defining clear governance structures, roles, and permission sets.
Optimizing and Maintaining Knowledge Systems
- Enforcing data retention, archiving, and compliance standards.
- Conducting regular audits and metadata refinements.
- Enhancing system performance and minimizing content duplication.
Best Practices for Knowledge Management in Microsoft 365
- Critical review of knowledge system design frameworks.
- Ensuring consistency and high discoverability across all content.
- Driving user adoption and engagement through intuitive experience design.
Requirements
- Proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Professional experience in knowledge management or content strategy.
Target Audience
- Knowledge managers responsible for establishing structured information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT professionals overseeing organizational knowledge assets within the Microsoft 365 platform.
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.