Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This course is designed to equip students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will gain proficiency in the following areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Gaining a deep understanding of key Management Pack elements, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles, as well as the process of authoring Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute capabilities.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Establishing end-to-end service monitoring, which includes synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customizing the Operations Manager Console to suit the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components to extend monitoring to cover essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Leveraging new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course comprises cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with deploying, configuring, and operating it within their cloud or datacenter environments. The secondary audience includes cloud and datacenter administrators who are already familiar with Operations Manager and wish to upgrade their skills to incorporate the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Notion serves as a versatile workspace that facilitates integrations and automation to link pages, databases, and external applications, ensuring streamlined workflows and efficient data flows.

This instructor-led, live training (available online or on-site) is designed for advanced-level automation specialists looking to integrate Notion with other applications and develop robust automated workflows.

Upon completing this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Construct resilient workflows equipped with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise application scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform that enables users to build relational databases, views, and dashboards for monitoring projects, objectives, and analytics.

This instructor-led live training (available online or onsite) is designed for intermediate-level professionals who want to create and manage custom dashboards and relational databases in Notion without writing code.

After completing this training, participants will be able to:

• Design relational databases and connect records to mirror real-world workflows.
• Build interactive dashboards using various views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Apply best practices for access control, templates, and maintainable database structures.

Course Format

• Interactive lectures and live demonstrations.
• Practical exercises involving database and dashboard creation.
• Guided labs using sample data and real-world scenarios.

Customization Options

• Custom examples, industry-specific templates, or workspace reviews can be arranged upon request.

Notion is a versatile workspace platform that enables users to build structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to design organized, searchable, and scalable personal knowledge bases in Notion.

Upon completion of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in Nigeria (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a versatile workspace platform that supports the creation of content calendars, the management of writing workflows, the coordination of publishing tasks, and the organization of digital assets.

This instructor-led live training (available online or onsite) is designed for intermediate-level content professionals who want to plan, monitor, and manage digital publishing workflows using Notion.

Upon completing this training, participants will be able to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Create relational databases to manage briefs, drafts, approvals, and publishing stages.
• Optimize writing and review workflows through templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live-lab sessions for building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organise notes, monitor assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led, live training (available online or onsite) is tailored for beginner-level education professionals who wish to organise academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organise lecture notes, readings, and resources using databases and linked views.
• Monitor assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Course Format

• Interactive lectures and discussions.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Nigeria (online or onsite) is designed for beginner-level professionals who want to learn the foundational features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Nigeria (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Nigeria (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link concepts, and manage intricate research or writing projects with precision and clarity.

This instructor-led live training (available online or onsite) targets intermediate-level professionals keen on organising research materials, streamlining writing processes, and managing interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Establish structured research hubs and writing workspaces.
• Utilise Supertags, fields, and live searches to organise information effectively.
• Develop workflows for synthesising research, drafting, and producing long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lectures and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.