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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilizing metadata, version control, and document libraries
Constructing and Connecting SharePoint Repositories
- Establishing interconnected SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards to monitor knowledge assets
- Formulating KPIs and visual reports for data-driven decision-making
Customizing Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Incorporating Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Building and Managing Collaborative Content Environments
- Leveraging Teams and OneNote for effective collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permissions
Sustaining and Refining Knowledge Systems
- Applying data retention, archiving, and compliance policies
- Conducting routine audits and metadata maintenance
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Revisiting core knowledge system design principles
- Maintaining consistency and improving content discoverability
- Promoting adoption and engagement through effective user experience design
Requirements
- Strong proficiency in Microsoft 365 applications (specifically SharePoint, Teams, and OneNote)
- Prior experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists focused on developing interconnected knowledge ecosystems
- IT professionals overseeing organizational knowledge assets within Microsoft 365
14 Hours
Testimonials (1)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
