Microsoft 365: Building Advanced Knowledge Management Systems Training Course

About This Course

This three-day, instructor-led programme is designed for individuals aiming to transition into a database professional role or whose current responsibilities are expanding to include database-related tasks. The course covers essential database concepts, such as different database types, database languages, and database design principles.

Audience Profile

The primary audience for this course consists of professionals who are moving into a database-focused role or whose job functions have expanded to encompass database technologies.

At Course Completion

Upon completing this course, learners will be able to:
• Describe core database concepts within the context of SQL Server 2016
• Explain the database languages utilised in SQL Server 2016
• Describe data modelling techniques
• Explain normalization and denormalization techniques
• Describe relationship types and their impact on database design
• Describe how database design affects performance
• Identify commonly used database objects

About This Course

This five-day programme equips you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint infrastructure. Additionally, the course provides guidelines, best practices, and key considerations to help you optimize your SharePoint deployment.

This is the first of a two-course sequence designed for IT professionals, aligning with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is aimed at experienced IT professionals seeking to learn how to install, configure, deploy, and manage SharePoint 2016 installations in either a data centre or cloud environment.

Typical students possess more than one year of hands-on experience* in planning and maintaining SharePoint, along with two years’ experience with core technologies that SharePoint relies on, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Is broadly familiar with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

Notion serves as a versatile workspace that facilitates integrations and automation to link pages, databases, and external applications, ensuring streamlined workflows and efficient data flows.

This instructor-led, live training (available online or on-site) is designed for advanced-level automation specialists looking to integrate Notion with other applications and develop robust automated workflows.

Upon completing this training, participants will be able to:

• Design end-to-end integration workflows that connect Notion databases with external systems and services.
• Implement automation using Zapier, native Notion integrations, webhooks, and the Notion API.
• Construct resilient workflows equipped with error handling, retries, and data validation.
• Establish governance, access controls, and monitoring for production automations.

Course Format

• Interactive lectures and discussions.
• Hands-on labs focused on building real integrations and automation sequences.
• Guided troubleshooting and review of participant projects.

Course Customization Options

• Custom connectors, enterprise application scenarios, or workspace reviews can be provided upon request.

Notion is a versatile workspace platform that enables users to build relational databases, views, and dashboards for monitoring projects, objectives, and analytics.

This instructor-led live training (available online or onsite) is designed for intermediate-level professionals who want to create and manage custom dashboards and relational databases in Notion without writing code.

After completing this training, participants will be able to:

• Design relational databases and connect records to mirror real-world workflows.
• Build interactive dashboards using various views, filters, and rollups.
• Import, transform, and synchronise data from external sources into Notion.
• Apply best practices for access control, templates, and maintainable database structures.

Course Format

• Interactive lectures and live demonstrations.
• Practical exercises involving database and dashboard creation.
• Guided labs using sample data and real-world scenarios.

Customization Options

• Custom examples, industry-specific templates, or workspace reviews can be arranged upon request.

Notion is a versatile workspace platform that enables users to build structured personal wikis, manage long-term knowledge repositories, and organize information efficiently.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to design organized, searchable, and scalable personal knowledge bases in Notion.

Upon completion of this training, participants will be able to:

• Create structured, interlinked pages and databases for long-term knowledge storage.
• Design templates, properties, and relations that support efficient information retrieval.
• Implement tagging systems, metadata models, and cross-referencing techniques.
• Develop personal dashboards for research, reading logs, projects, and idea tracking.

Format of the Course

• Interactive lecture and discussion.
• Hands-on practice building knowledge systems.
• Live-lab creation of templates, databases, and indexing structures.

Course Customization Options

• Bespoke templates or personalized knowledge architecture reviews are available on request.

This instructor-led, live training in Nigeria (online or onsite) is aimed at advanced-level professionals who wish to develop expertise in designing and managing complex knowledge management systems within Notion.

By the end of this training, participants will be able to:

• Create advanced databases and relational structures.
• Design dynamic dashboards for real-time data visualization.
• Implement customized knowledge management workflows.
• Develop interconnected content ecosystems.
• Maintain and optimize large-scale knowledge systems.

Notion is a versatile workspace platform that supports the creation of content calendars, the management of writing workflows, the coordination of publishing tasks, and the organization of digital assets.

This instructor-led live training (available online or onsite) is designed for intermediate-level content professionals who want to plan, monitor, and manage digital publishing workflows using Notion.

Upon completing this training, participants will be able to:

• Develop structured content calendars featuring multiple views, filters, and tracking fields.
• Create relational databases to manage briefs, drafts, approvals, and publishing stages.
• Optimize writing and review workflows through templates, comments, and linked databases.
• Organize digital assets and ensure consistent publishing pipelines across teams.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises involving content planning databases.
• Live-lab sessions for building publishing pipelines in Notion.

Course Customization Options

• Industry-specific publishing templates and workflow audits can be provided upon request.

Notion serves as a versatile workspace that empowers educators to manage classes, organise notes, monitor assignments, and coordinate group projects within a centralized and collaborative environment.

This instructor-led, live training (available online or onsite) is tailored for beginner-level education professionals who wish to organise academic resources and streamline class and project management workflows using Notion.

Upon completing this training, participants will be able to:

• Create structured class pages and academic dashboards for students and teams.
• Organise lecture notes, readings, and resources using databases and linked views.
• Monitor assignments, progress, and grading workflows effectively.
• Collaborate on group projects and shared academic workspaces.

Course Format

• Interactive lectures and discussions.
• Hands-on sandbox activities and database building.
• Live-lab practice designing classroom and project management spaces.

Course Customization Options

• School-specific template design or workflow optimization is available upon request.

This instructor-led, live training in Nigeria (online or onsite) is designed for beginner-level professionals who want to learn the foundational features of Notion for team productivity and organization.

By the end of this training, participants will be able to:

• Understand Notion’s workspace structure and navigation.
• Create and organize team tasks, notes, and documents.
• Utilize templates, databases, and custom views to manage projects.
• Collaborate effectively using shared workspaces and real-time editing.
• Apply productivity techniques to optimize workflow in Notion.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level professionals who wish to develop practical skills in leveraging Notion’s collaboration and project management features to enhance team productivity, streamline communication, and efficiently manage shared tasks and resources.

By the end of this training, participants will be able to:

• Set up team workspaces for collaborative project management.
• Create project boards, task lists, and shared documentation.
• Leverage Notion databases to track progress and manage resources.
• Utilize templates for efficient project planning and reporting.
• Collaborate in real-time using shared pages and communication tools.

This instructor-led, live training in Nigeria (online or onsite) is aimed at advanced-level professionals who wish to leverage Tana’s AI capabilities and automation to supercharge workflows and optimize team collaboration.

By the end of this training, participants will be able to:

• Utilize Tana’s AI-powered features for workflow automation.
• Set up and customize advanced automations within Tana.
• Integrate AI-driven knowledge management into team collaboration.
• Optimize data retrieval, task execution, and decision-making with AI tools.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level professionals who wish to utilize Tana for team collaboration, knowledge sharing, and workflow automation.

By the end of this training, participants will be able to:

• Set up and structure a collaborative workspace in Tana.
• Use nodes and supertags for efficient team knowledge management.
• Streamline project and task management with Tana’s automation features.
• Enhance team collaboration through shared documentation and workflows.
• Integrate Tana with other business tools for seamless productivity.

This instructor-led, live training in Nigeria (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of Tana for knowledge management and workflow optimization.

By the end of this training, participants will be able to:

• Navigate Tana’s interface and workspace structure.
• Capture, structure, and retrieve information efficiently.
• Utilize supertags and nodes for dynamic knowledge organization.
• Set up task management workflows using Tana’s features.
• Leverage search and filtering tools to access information quickly.
• Integrate Tana into daily work processes for improved productivity.

Tana is a robust, node-based knowledge management platform that empowers professionals to structure information, link concepts, and manage intricate research or writing projects with precision and clarity.

This instructor-led live training (available online or onsite) targets intermediate-level professionals keen on organising research materials, streamlining writing processes, and managing interconnected knowledge using Tana.

Upon completing this training, participants will be able to:

• Establish structured research hubs and writing workspaces.
• Utilise Supertags, fields, and live searches to organise information effectively.
• Develop workflows for synthesising research, drafting, and producing long-form content.
• Link, reference, and visualise relationships between ideas.
• Streamline publication or submission workflows across projects.

Format of the Course

• Interactive lectures and guided demonstrations.
• Hands-on practice with Supertags, fields, and searches.
• Practical exercises building research and writing systems.

Course Customization Options

• Templates and workflows can be customised to support discipline-specific research or editorial processes.

This five-day, instructor-led course is tailored for IT professionals with prior exposure to Windows Server. It targets individuals responsible for managing identity, networking, storage, and compute infrastructure using Windows Server 2019, providing a comprehensive understanding of the scenarios, requirements, and available options specific to this platform. The curriculum equips IT professionals with the fundamental administration skills necessary to deploy and support Windows Server 2019 across most organizational environments.