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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and Architecture
- Essential Teams components and services
- Teams architecture and system dependencies
- Role-based access control and administration
Module 2: Administering Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chats
- Setting meeting policies and user experiences
- Managing apps, integrations, and lifecycle processes
Module 3: Teams Phone and Voice Solutions
- Foundations and architecture of Teams Phone
- Setting up calling plans and direct routing
- Managing devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance
- Teams policies, governance frameworks, and lifecycle management
- Applying security and compliance settings
- Conducting audits, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Diagnosing issues with meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance improvements
Module 6: Advanced Configuration and Integration
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployments
- Using Automation and PowerShell for Teams management
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question types
- Engaging with practice questions and review sessions
- Accessing study resources, tips, and strategies for success
Wrap-up and Future Pathways
Requirements
- Knowledge of Microsoft 365 services and administrative tasks
- Hands-on experience with Microsoft Teams core features
- Understanding of fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
