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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Essential Teams components and underlying services
- Teams architecture and system dependencies
- Role-based access control and administrative roles
Module 2: Managing Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chats
- Setting up meeting policies and user experiences
- Managing applications, integrations, and lifecycle procedures
Module 3: Teams Phone and Voice Solutions
- Foundational concepts and architecture of Teams Phone
- Configuring calling plans and setting up direct routing
- Overseeing devices, dial plans, and emergency calling features
Module 4: Governance, Security, and Compliance
- Defining Teams policies, governance structures, and lifecycles
- Applying security and compliance configurations
- Conducting audits, generating reports, and monitoring compliance
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to optimize performance
Module 6: Advanced Configuration and Integration
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question styles
- Working through practice questions and review sessions
- Accessing study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- A solid grasp of Microsoft 365 services and administrative functions
- Practical experience with core Microsoft Teams features
- A foundational understanding of basic networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT specialists responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
