MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Nigeria (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

The "AgilePM® Foundation" training is a comprehensive course introducing the Agile Project Management 3.0 methodology, dedicated to individuals interested in implementing the Agile approach in projects. The program covers key project management topics such as the Agile philosophy, success factors, process design, team organization, and effective practices. Participants gain the knowledge and skills necessary to effectively apply Agile in practice.

The "AgilePM® Practitioner Training" helps develop project management competencies based on the Agile Project Management methodology version 2.0. It is dedicated to Agile Project Managers and individuals interested in implementing the Agile approach. The course covers topics such as Agile team organization, project life cycle, effective product delivery, estimation in projects, risk and DSDM configuration management. Participants prepare for certification through a practical exam, obtaining an international AgilePM® Practitioner certificate.

CAPM® stands for Certified Associate in Project Management.

PMI’s Certified Associate in Project Management (CAPM)® is a valuable entry-level certification for project practitioners. Designed for those with little or no project experience, the CAPM®demonstrates your understanding of the fundamental knowledge, terminology and processes of effective project management.

Whether you are new to project management, or already serving as a subject matter expert on project teams, the CAPM can get your career on the right path or take it to the next level.

The PMP® / CAPM® certification is issued by the Project Management Institute (PMI®), which is the world’s leading association of Project Management Professionals.

BENEFITS OF BEING A CAPM

• Recognized Expertise: The PMP® / CAPM® certification is globally recognized and respected certification provided by PMI, the leading association of Project Management Professionals. With 12% increase in number of PMP® / CAPM®  certification every year, they have been made the de-facto industry standard for Project Managers.
• Better Job Opportunities: The PMP® / CAPM® certification recognizes your expertise in Project Management: It tells your current and potential employers that you have a solid foundation of project management knowledge, which could be readily applied at the workplace.
• Prestigious Membership: You will be a member of one of the most prestigious professional groups: By attaining the PMP® / CAPM®  certification, your name will be included in the largest and most prestigious group of certified Associate in Project Management Professionals.
• Increase Salary: It has been observed that Project Managers, who have the PMP® / CAPM® certification, draw more salary than their counterparts, who do not have the certification.
• Global recognition: The PMP® / CAPM® certification is endorsed by leading companies. In fact, they encourage their Project Managers to have the PMP® / CAPM® certification.

For further information regarding the benefits of the PMP® / CAPM® certification, we request you to visit www.pmi.org

ABOUT PMI

The Project Management Institute PMI® is the world’s leading not-for-profit project management professional association. PMI® supports over half a million members in 170 countries worldwide.

PMI® members are individuals practicing and studying project management in many different industry areas.

PMI® has become, and continues to be, the leading professional association in project management. More details can be found here: www.pmi.org

This course offers comprehensive guidance on the duties of a Process Owner, empowering them to articulate their role within process management while providing the essential education required to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants will acquire the skills to integrate Scrum practices into Process Owner responsibilities and apply Agile and Lean principles to implement "just enough" processes, ensuring continuous alignment between process performance and overarching business objectives.

Discover how to leverage Agile Service Management to increase the customer value your processes generate and to thrive in a fast-paced, disruptive market. A Certified Agile Service Manager serves as the operational equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed Agile thinking across the entire IT organization, establishing the foundation for a robust DevOps culture.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led live training in Nigeria (online or onsite) guides participants through the deployment of a JIRA instance. Participants will learn advanced JIRA usage, installation, configuration, upgrading, and migration. The course covers customizing JIRA for projects, managing users, groups, and project roles, configuring dashboards, defining emails and notifications, applying security schemes, managing permissions, and performing troubleshooting. Additionally, participants will install and customize JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

This instructor-led, live training in Nigeria introduces the advanced capabilities of JIRA, including creating and managing various types of JIRA projects, utilising JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, conducting analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Nigeria introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in Nigeria (online or onsite) is designed for intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

Author-led training designed to prepare participants for the PMP® certification exam (Project Management Professional®). Each training participant will receive a certificate of completion for the PMP-Prep training (35 hours).

Target Audience:

• Experienced project managers seeking to enhance their qualifications and gain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and project team members looking to expand their knowledge and project management skills.
• Middle and senior managers aiming to broaden their competencies in project management and supervision.
• Professionals with project management experience who wish to further develop their skills.

Training Objectives:

• Comprehensive preparation for obtaining the Project Management Professional (PMP®) certificate by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Fulfillment of the formal admission requirements for the PMP® exam, specifically obtaining the required 35 contact hours of project management training.
• Gaining insight into project management practices, techniques, and tools.

Format of Classes:

• Presentations on project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Analysis of PMP® certification-style questions.

This instructor-led, live training in Nigeria (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This course is designed to empower participants with the skills to plan, manage, and control project risks. By attending, you will gain the knowledge needed to develop comprehensive project risk management plans, identify potential risks, analyse them, and plan appropriate responses. You will also learn to perform both qualitative and quantitative risk analyses using various practical techniques, mastering the critical tools and methods required to pass the PMI-RMP® (Risk Management Professional) certification exam.

This programme is tailored for organisations aiming to streamline their operations by linking various digital platforms routinely used in daily activities, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Delivered by an expert instructor through live online or onsite sessions, this training walks participants through the steps of connecting and automating workflows. The goal is to strengthen project and financial oversight while centralising data to support better decision-making.

Upon completing this training, participants will be equipped to:

• Link and automate workflows across Trello, QuickBooks, and Google Workspace.
• Incorporate WhatsApp API communication into operational processes.
• Build multi-platform automation systems designed for efficiency and control.
• Apply security and monitoring protocols for active integrations.
• Document and sustain automated processes for long-term operation.

Course Format

• Conceptual insights paired with guided demonstrations.
• Practical exercises grounded in real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customisation Options

• Tailoring content to the company’s specific platforms and processes.
• Incorporating additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analysing and designing real data integration flows.