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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programs from projects and understanding the value of program management
  • Exploring MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organization

  • Structuring the programme, including roles for the SRO, Programme Manager, and Board
  • Establishing and operationalizing a Programme Management Office (PgMO)
  • Defining decision-making processes, reporting lines, and escalation protocols

Vision, Blueprint, and Benefits Management

  • Crafting a clear vision aligned with strategic outcomes
  • Designing the program blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Strategy

  • Developing a comprehensive program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communication

  • Conducting stakeholder analysis and formulating engagement strategies
  • Planning communications and fostering change readiness
  • Managing resistance and securing sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, internal/external assurance, and audit preparedness
  • Developing contingency plans and decision-support mechanisms

Financials, Benefits Realization, and Value Management

  • Building business cases and implementing financial governance
  • Tracking benefits, measuring outcomes, and calculating ROI
  • Managing costs, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs
  • Managing configuration and change control across integrated projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and documentation
  • Embedding achieved outcomes into standard business processes

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map
  • Group presentations followed by peer and instructor feedback
  • Creating an action plan to implement MSP practices within the participants' organizations

Summary and Next Steps

Requirements

  • Solid grasp of fundamental project management concepts
  • Hands-on experience in project or program environments
  • Acquaintance with organizational change management principles

Target Audience

  • Current and aspiring Programme Managers
  • Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
  • Programme Office staff, Change Managers, and Delivery Leads

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