Microsoft Outlook 2019/2021 - Part 1 Training Course

About This Course

This course is designed to equip students with the necessary skills to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will gain proficiency in the following areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

• Gaining a deep understanding of key Management Pack elements, including Object Discoveries, Rules, Monitors, Targeting, Run As Accounts, and Run As Profiles, as well as the process of authoring Management Packs.

• Configuring fabric and application monitoring within System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources such as networking, storage, and compute capabilities.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Establishing end-to-end service monitoring, which includes synthetic transactions and Distributed Application Diagrams.

• Configuring Dashboards, Service Level Tracking Reporting, and the SharePoint Web Part to visualize key performance and availability metrics.

• Customizing the Operations Manager Console to suit the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components to extend monitoring to cover essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Leveraging new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course comprises cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with deploying, configuring, and operating it within their cloud or datacenter environments. The secondary audience includes cloud and datacenter administrators who are already familiar with Operations Manager and wish to upgrade their skills to incorporate the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to utilize new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This is a 3-day instructor-led training course designed for IT professionals involved in administering, configuring, and operating Office 365 services within hybrid environments, where part of the infrastructure is hosted on-premises. The course also covers the management of identities, authentication, and supporting technologies for Office 365. It focuses on the skills needed to administer and troubleshoot an Office 365 tenant, as well as key services like Exchange Online, SharePoint Online, and Skype for Business. Additionally, it addresses services such as Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management, all from a hybrid perspective. Participants will gain knowledge on leveraging Office 365 services for both cloud and on-premises resources.

Course Completion Objectives

• Describe Office 365 administration tools and licensing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configurations with Exchange Server and Exchange Online.
• Execute an Exchange Server hybrid configuration deployment.
• Describe and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Describe and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day, instructor-led programme is designed for individuals aiming to transition into a database professional role or whose current responsibilities are expanding to include database-related tasks. The course covers essential database concepts, such as different database types, database languages, and database design principles.

Audience Profile

The primary audience for this course consists of professionals who are moving into a database-focused role or whose job functions have expanded to encompass database technologies.

At Course Completion

Upon completing this course, learners will be able to:
• Describe core database concepts within the context of SQL Server 2016
• Explain the database languages utilised in SQL Server 2016
• Describe data modelling techniques
• Explain normalization and denormalization techniques
• Describe relationship types and their impact on database design
• Describe how database design affects performance
• Identify commonly used database objects

About This Course

This is a three-day Instructor Led Training (ILT) programme designed for information technology (IT) professionals who are involved in the administration, configuration, troubleshooting, and operation of Office 365 services. The curriculum covers essential aspects such as identities, dependencies, requirements, and supporting technologies. The course emphasises the skills needed to manage and resolve issues within an Office 365 tenant and its core services, including Exchange Online, SharePoint Online, and Teams. It also addresses the security and compliance capabilities of Office 365.

Audience Profile

This course is ideal for IT professionals and system administrators seeking to master administration and troubleshooting techniques in Office 365. Participants should possess a minimum of three years of experience in their respective domains, preferably with backgrounds in system administration, network administration, and messaging.

At Course Completion

Upon successfully completing this course, learners will be able to:

• Describe Office 365 services.
• Administer Office 365 using the Microsoft 365 admin center and Office 365 services admin centers, an
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day programme equips you with the necessary knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. You will learn how to deploy, manage, and troubleshoot your SharePoint infrastructure. Additionally, the course provides guidelines, best practices, and key considerations to help you optimize your SharePoint deployment.

This is the first of a two-course sequence designed for IT professionals, aligning with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is aimed at experienced IT professionals seeking to learn how to install, configure, deploy, and manage SharePoint 2016 installations in either a data centre or cloud environment.

Typical students possess more than one year of hands-on experience* in planning and maintaining SharePoint, along with two years’ experience with core technologies that SharePoint relies on, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Is broadly familiar with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This course equips experienced Exchange Server administrators with the expertise required to design and implement a robust Exchange Server messaging environment. It delves into the design and configuration of advanced components within an Exchange Server deployment, including site resiliency, advanced security measures, compliance frameworks, archiving and discovery solutions, coexistence with other Exchange organisations or Exchange Online, and migration strategies from earlier Exchange versions. Additionally, the course offers guidelines, best practices, and critical considerations to help optimise Exchange Server deployments.

Audience Profile

This course is tailored for IT professionals, including experienced messaging administrators, messaging architects, and consultants. It is specifically designed for individuals in enterprise environments who are responsible for designing and deploying Exchange Server solutions, particularly those managing environments that include previous versions of Exchange Server or Exchange Online. Students are expected to possess prior experience with Exchange Server 2019 or earlier versions.

At Course Completion

Upon completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualisation, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organisations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

This is a 5-day instructor-led training (ILT) course designed for IT professionals involved in evaluating, planning, deploying, and managing Microsoft Office 365 services, including their identities, dependencies, requirements, and supporting technologies. The course focuses on the skills needed to set up an Office 365 tenant, such as federating with existing user identities, as well as maintaining the tenant and its users.

This course is intended for IT professionals responsible for planning, configuring, and managing an Office 365 environment. Students attending this course are expected to have a broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). Additionally, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solution.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This is a five-day instructor-led training (ILT) course designed for IT professionals involved in evaluating, planning, deploying, and operating Microsoft Office 365 services, covering their identities, dependencies, requirements, and supporting technologies. The course focuses on the skills needed to set up an Office 365 tenant, including federation with existing user identities, and the skills required to sustain an Office 365 tenant and its users.

Audience Profile

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students attending this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content is the most critical digital asset for every organization. In this course, you will learn how to plan, configure, and manage SharePoint Sites and OneDrive to enable modern content services that transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive within your organization. It also covers sharing, security, and monitoring in SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and apps with proper permission settings. We will also discuss how to plan and configure Managed Metadata, Business Connectivity Services, and search allowing content to be found, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage sites storage limits.
• Deploy OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the difference between modern and classic search experiences.

About This Course

The modern business landscape has shifted significantly. Employees now demand seamless communication without collaborative obstacles, while organisations seek solutions that are both cost-efficient and adaptable. To address these needs, many organisations are configuring hybrid environments and migrating content to the cloud. In this course, you will gain the skills to deploy and configure SharePoint Server 2019, tailored to meet the requirements of contemporary workstyles. You will also learn how to set up and manage various SharePoint service applications to prepare for hybrid deployment. Subsequently, you will understand how to plan and execute SharePoint hybrid scenarios that deliver a smooth user experience. Finally, you will learn to design the content migration process, including the resources and tools available for migrating content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is designed for IT Professionals who deploy and manage SharePoint in on-premises environments and wish to deploy hybrid scenarios and migrate content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Explain the MinRole feature in SharePoint 2019.
• Describe the installation and configuration process for SharePoint 2019.
• Explain how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Explain the available SharePoint Hybrid Scenarios.
• Outline the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid.
• Plan for the content migration process.
• Describe available resources and tools to leverage during the migration process.
• Access data for migration using the SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using the SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor the migration process.

This course explores Office 365 Management, covering the essential components of the platform, strategies for transitioning an organisation to Office 365, configuration processes, and methods for overseeing Office 365 ProPlus deployments.

Audience profile

Designed for individuals aiming for the Microsoft 365 Enterprise Admin role who have already completed a Microsoft 365 role-based administrator certification path.

Skills gained

• Comprehensive overview of Office 365
• Strategies for migrating an organisation to Office 365
• Configuration of Office 365
• Management of Office 365 ProPlus deployments

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database. The course focuses on teaching individuals how to use SQL Server 2014 product features and tools related to maintaining a database.

Note: This course is designed for customers who are interested in learning SQL Server 2012 or SQL Server 2014. It covers the new features in SQL Server 2014, but also the important capabilities across the SQL Server data platform.

This five-day, instructor-led course is tailored for IT professionals with prior exposure to Windows Server. It targets individuals responsible for managing identity, networking, storage, and compute infrastructure using Windows Server 2019, providing a comprehensive understanding of the scenarios, requirements, and available options specific to this platform. The curriculum equips IT professionals with the fundamental administration skills necessary to deploy and support Windows Server 2019 across most organizational environments.