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Course Outline

Acquire knowledge and practical experience in the following QA and testing subjects:

  • The VOICE model for achieving business value through IT delivery
  • IT delivery models, with a particular focus on DevOps
  • Cross-functional teams and continuous quality engineering
  • The whole-team approach and its relevance for both development and operations personnel
  • QA and testing topics, including:
    • Code reviews and pull requests
    • Continuous improvement and metrics
  • Continuous processes, test automation, and CI/CD pipelines
  • Total cost of quality
  • Indicators, reporting, and alerting
  • Quality measures
  • Personal, interpersonal, and team skills
  • Diverse testing types, such as performance, usability, security testing, and more
  • Experience-based testing: exploratory testing and mob testing
  • Test design techniques: boundary value analysis, path coverage, condition-oriented testing, code coverage, and mutation testing.

The course enables participants to gain hands-on experience with these subjects through brief introductions followed by relevant exercises, while also providing ample opportunity for all participants to share their experiences. Throughout the course, participants will also practice with exam questions.

On the final afternoon of this training, participants will take the 1-hour exam with 30 questions for "TMAP: Quality for cross-functional teams". The exam is conducted in collaboration with iSQI.

Requirements

Participants are expected to have foundational knowledge in information technology, experience working in teams, and familiarity with Agile working methods. No specific prior certifications are required.

 21 Hours

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