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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore the core principles of user-centred design.

Understand the role of ISO9241 as a foundational standard in the field of usability.

Distinguish clearly between usability and user experience.

Learn to accurately identify and articulate user needs and objectives.

2. USER RESEARCH

Identify the key components of a use case.

Develop effective techniques for interviewing target audiences.

Understand the distinction between direct observation and subjective interpretation.

Collect and analyse high-quality user data to inform design decisions.

Refine your research techniques and methodologies for better insights.

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system.

Develop detailed product personas and interpret their specific needs.

Apply Hick’s Law to understand the relationship between the number of interface choices and cognitive load.

Master the elements required to craft and manage effective user stories.

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction.

Leverage behavioural data to evaluate and refine design concepts.

Utilize A/B testing methods to make informed decisions between design alternatives.

Appreciate the strategic value of iterative design processes.

5. INFORMATION ARCHITECTURE

Transform disorganised information into a structured and coherent user experience.

Establish a logical flow between the user and the product or service.

Systematically organise, structure, and label content, functions, and features.

Differentiate between implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence.

Select appropriate interactive controls for optimal user interface design.

Clearly define and apply the concept of progressive disclosure.

Articulate the differences between interaction design and information architecture.

Recognise the critical importance of consistency in user interface design.

7. VISUAL DESIGN

Develop user interface designs that leverage universal principles of visual design.

Critically evaluate page layouts to distinguish between effective and ineffective designs.

Select the most suitable interactive controls for a given interface context.

Enhance your research insights by applying eye tracking methodologies.

8. INTERFACE PROTOTYPING

Evaluate and select among different prototyping methods, such as paper and digital prototypes.

Clarify the differences between prototypes and sketches.

Explore multiple design solutions before committing to a final approach.

Practically sketch and create paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other established usability principles.

Identify the various types of usability evaluation techniques.

Effectively record and document data from usability evaluation sessions.

Assess the usability of systems by applying relevant usability heuristics.

Requirements

There are no specific prerequisites or prior requirements for enrolling in this course.

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