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Duration 7 hours
Course Outline
Grasping the Basics of Artificial Intelligence
- Defining AI: Core definitions and real-world instances
- Categories of AI: Ranging from basic automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- How AI drives digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Understanding process automation and intelligent workflow design
Exploring AI Tools for Administrative Roles
- An overview of prevalent AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Practical demonstrations of user-friendly AI tools
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI-driven insights
- Understanding data privacy and ethical AI practices
Integrating AI into ERP and Automation Systems
- How AI enhances ERP system capabilities
- Examples of AI integration within procurement, finance, and HR modules
- Preparing for an AI-driven digital transformation
Hands-on Practice
- Applying AI-powered office tools for routine tasks
- Automating simple workflows using available platforms
- Group exercises: Identifying automation opportunities in the workplace
Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Ethical considerations and responsible AI utilization
- Adapting to AI-driven changes in the workplace
Summary and Next Steps
Requirements
- Basic computer literacy
- Proficiency with standard office applications (e.g., Excel, Word, email clients)
- A genuine interest in exploring how AI supports business process automation
Audience
- Administrative staff from various departments
- Managers and team leaders
- Professionals aiming to understand AI’s role in daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation