Stakeholder Management Training Course

This instructor-led, live training (online or onsite) is tailored for team leaders and middle managers who aim to adopt AI safely and effectively by addressing key human factors: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define clear boundaries for AI usage (identifying stop rules).
• Verify AI outputs using practical standards (identifying red flags and requiring a second source).
• Establish accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training in Ottawa but can be delivered, it is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will learn how to delegate strategically, set clear expectations, and cultivate trust within your team. Designed for mid-level managers, this course covers the barriers to delegation, practical handoff techniques, accountability structures, and trust-building practices.

Insurtech, also known as Digital Insurance, represents the merging of insurance services with emerging technologies. Within this sector, digital insurers leverage technological innovations to refine their business and operational models, aiming to lower costs, elevate the customer experience, and increase operational agility.

This instructor-led training equips participants with the knowledge of the technologies, methods, and mindset required to drive digital transformation within their organizations and the broader industry. The course is designed for managers who need a comprehensive overview, wish to cut through industry hype and jargon, and are ready to take the initial steps toward establishing an effective Insurtech strategy.

Upon completion of this training, participants will be able to:

• Discuss Insurtech and its various components with intelligence and systematic clarity
• Identify and clarify the role of each key technology within the Insurtech ecosystem.
• Develop a general strategy for implementing Insurtech solutions within their organization

Target Audience

• Insurance professionals
• Technologists working within the insurance industry
• Stakeholders in the insurance sector
• Consultants and business analysts

Course Format

• A blend of lectures, discussions, practical exercises, and case study group activities

Upon completion of this training, participants will be equipped to:

• Cultivate a deeper understanding of various approaches to modern learning delivery.
• Connect current delivery methods with innovative and fresh strategies in learning.
• Design an adaptive and proactive curriculum that leverages digitization and its associated benefits to the fullest.
• Guide the organization in implementing digital transformation within learning frameworks.

Course Format

• Instructor-led training delivered online
• Interactive planning sessions with tangible outputs
• Digital icebreaker activities
• Course assignments

In this instructor-led, live training in Nigeria, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy.

This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in step-by-step fashion.

This live, instructor-led training in Nigeria (online or on-site) is designed for beginner to intermediate participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Comprehend the ICF Core Competencies and apply them in coaching practice.
• Demonstrate proficiency in active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style that aligns with ICF principles.

Insurance in the Digital Era provides an applied overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance industry.

This instructor-led live training (available online or onsite) targets intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) is a crucial discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to ensure project success.

This instructor-led, live training (available online or onsite) is designed for intermediate-level professionals who wish to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completion of this training, participants will be able to:

• Understand and apply key concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Use Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

Leadership involves guiding individuals and teams to achieve organizational goals while cultivating trust, collaboration, and resilience. Effective leaders strike a balance between decision-making, people management, and communication skills, all while prioritizing their personal well-being.

This instructor-led live training, available online or onsite, is designed for beginner to intermediate-level leaders, managers, and professionals who want to strengthen their leadership competencies and apply them within their organizations.

Upon completion of this training, participants will be able to:

• Develop leadership practices rooted in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Apply strategic decision-making skills in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging conversations.
• Practice self-management techniques to support leader well-being.

Course Format

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

This instructor-led, live training in Nigeria (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

Model-Based Development (MBD) is a software development methodology that enables faster, more cost-effective development of dynamic systems such as control systems, signal processing and communication systems. It relies on graphic modeling rather than the traditional text based programming.

In this instructor-led, live training participants will learn how to apply MBD methodologies to reduce development costs and accelerate the time to market of their embedded software products.

By the end of this training, participants will be able to

• Select and utilize the right tools for implementing MBD.
• Use MBD to carry out rapid development in the early stages of their embedded software project.
• Shorten the release of their embedded software into the market.

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

This Mentoring training course bridges the gap by providing practical guidelines that are valuable for anyone involved in a mentoring relationship.

This instructor-led live training in Nigeria (online or onsite) is targeted at individuals who wish to understand requirements analysis and execute it efficiently and accurately by applying relevant analysis techniques to their projects.

By the end of this training, participants will be able to:

• Identify different types of requirements.
• Understand the overall concepts of, and activities within, requirements analysis.
• Be familiar with the requirements analysis methodology.
• Use different requirements analysis techniques to their advantage.
• Structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides a practical, hands-on exploration of the core principles and real-world applications of software engineering, requirements engineering, and testing.