Course Outline
Introduction
• The current landscape of digital banking in Bulgaria and the wider region.
Identifying Value Creation
• Digital channels and mobile banking solutions.
• Digital lending: shifting from branch visits to instant online processing.
• Strategies for SME banking.
Fintech and Banking Dynamics
• Balancing competition with partnership opportunities.
• Mutual learning: what banks can adopt from fintechs and vice versa.
Agile as a Catalyst for Transformation
• Insights from the trainer’s master’s research.
• Transitioning from project-based work to product-centric models.
Organizational Structure, People, and Culture
• Why technology alone is insufficient for success.
• The roles of leadership and middle management.
Case Studies
• Analysis of transformations that succeeded versus those that failed.
• Key lessons learned from these experiences.
Summary and Future Steps
Requirements
Prerequisites
• No prior expertise in Agile or digital product management is necessary.
• General familiarity with the financial services sector is beneficial.
Target Audience
• Managers and specialists from banks, insurers, and payment institutions.
• Teams within fintech companies.
• Consultants operating within the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.