Get in Touch
 Duration 7 hours

Course Outline

Introduction

• The current landscape of digital banking in Bulgaria and the wider region.

Identifying Value Creation

• Digital channels and mobile banking solutions.
• Digital lending: shifting from branch visits to instant online processing.
• Strategies for SME banking.

Fintech and Banking Dynamics

• Balancing competition with partnership opportunities.
• Mutual learning: what banks can adopt from fintechs and vice versa.

Agile as a Catalyst for Transformation

• Insights from the trainer’s master’s research.
• Transitioning from project-based work to product-centric models.

Organizational Structure, People, and Culture

• Why technology alone is insufficient for success.
• The roles of leadership and middle management.

Case Studies

• Analysis of transformations that succeeded versus those that failed.
• Key lessons learned from these experiences.

Summary and Future Steps

Requirements

Prerequisites

• No prior expertise in Agile or digital product management is necessary.
• General familiarity with the financial services sector is beneficial.

Target Audience

• Managers and specialists from banks, insurers, and payment institutions.
• Teams within fintech companies.
• Consultants operating within the financial sector.

Testimonials (4)

Related Categories