Course Outline
- Introduction to Modern Management
- Evolution of management approaches.
- Characteristics of organizations operating in a VUCA environment.
- Competencies of the contemporary leader.
- The VUCA Environment – Challenges for Contemporary Organizations
- What is VUCA (Volatility, Uncertainty, Complexity, Ambiguity)?
- The impact of volatility, uncertainty, complexity, and ambiguity on organizational operations.
- Building resilience and flexibility in a dynamic environment.
- Change as an Inherent Element of Organizational Functioning
- Types and sources of change.
- Cycle of the change process.
- Opportunities and threats arising from change.
- Change Management
- Key principles of effective change management.
- Stages for implementing changes in an organization.
- Engaging employees in the transformation process.
- Monitoring and evaluating the outcomes of changes.
- Systems Thinking in Practice
- Foundations of systems thinking.
- Identifying dependencies and root causes of problems.
- Making decisions with consideration for the entire organizational system.
- Theory of Constraints (TOC) in Practice
- Assumptions and objectives of the Theory of Constraints.
- Identifying and analyzing constraints.
- Managing bottlenecks.
- Continuous improvement of processes using TOC.
- Building Employee Motivation
- Intrinsic and extrinsic motivation.
- Factors influencing employee engagement.
- The leader's role in building motivation.
- Motivating the team during periods of change.
- Overcoming Psychological Fears Regarding Change
- Mechanisms of resistance to change.
- Emotions accompanying the change process.
- Techniques for reducing resistance and enhancing readiness for change.
- Building psychological resilience.
- Effective Communication in the Change Process
- The importance of communication in change management.
- Planning communication strategies.
- Facilitating difficult conversations.
- Preventing conflicts and misunderstandings.
- Shaping Organizational Culture
- What is organizational culture?
- The impact of culture on organizational effectiveness.
- Building a culture that supports development and innovation.
- The leader's role in shaping organizational culture.
- Employee Competency Development
- Identifying development needs.
- Planning development pathways.
- Feedback as a development tool.
- A learning culture and continuous improvement.
- Enhancing Team Collaboration
- Building trust within the team.
- Effective inter-departmental collaboration.
- Managing diversity.
- Solving problems and making team decisions.
- Leadership in a VUCA World
- Competencies of the future leader.
- Making decisions under conditions of uncertainty.
- Adaptability and agility in management.
- Supporting the team in a changing environment.
- Summary and Application of Acquired Knowledge
- Review of key tools and methods.
- Developing an individual action plan.
- Best practices for effective management in a VUCA environment.
Requirements
None.
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
the exercises and the way the trainer was explaining
