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Duration 14 hours
Course Outline
Introduction to ChatGPT for Administrative Roles
- Defining the scope of what ChatGPT can and cannot automate
- Reviewing common administrative applications
- Crafting effective prompts for standard duties
Streamlining Routine Writing
- Drafting emails, notices, and internal announcements
- Generating summaries, meeting minutes, and follow-up communications
- Producing consistent text outputs for regular use
Document Formatting and Refinement
- Revising, restructuring, and organizing content
- Transforming unstructured text into professional documents
- Correcting grammatical errors, ensuring consistency, and improving layout
Developing Templates and Administrative Tools
- Constructing checklists, forms, and reusable frameworks
- Drafting SOPs and compliance-focused layouts
- Automating the creation of repetitive documents
Data Management and Basic Automation
- Structuring information from raw text sources
- Extracting essential fields and organizing content into tables
- Creating data-ready summaries for entry or reporting platforms
Task Management and Workflow Assistance
- Drafting schedules, reminders, and procedural instructions
- Automating the documentation of plans
- Supporting multi-step administrative procedures
Safe and Responsible AI Usage in Administration
- Recognizing limitations and avoiding common errors
- Managing confidential information with appropriate care
- Guaranteeing accuracy and uniformity in AI-generated outputs
Advanced Prompting for Administrative Productivity
- Applying prompt patterns for recurring workflows
- Designing simplified automation sequences for frequent tasks
- Enhancing outcomes through refined instructions
Conclusion and Future Actions
Requirements
- Familiarity with standard office procedures
- Proficiency in using common productivity software
- Confidence in managing digital documents
Target Audience
- Clerical support personnel
- Administrative coordinators
- Data entry specialists
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
