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 Duration 14 hours

Course Outline

Introduction to Microsoft 365 for Teams, OneDrive, Planner & Copilot

  • Overview of the platform and licensing considerations
  • Roles and responsibilities for administrators and users
  • Fundamentals of governance, compliance, and data residency

Microsoft Teams: Collaboration and Meetings

  • Creating teams and channels, and managing membership
  • Setting up meetings, recordings, and live collaboration features
  • Best practices for organizing channels and sharing files

Microsoft Teams: Advanced Management and Governance

  • Configuring Teams policies and controlling external access
  • Retention, eDiscovery, and audit logging for Teams content
  • Integration with applications, bots, and connectors

OneDrive for Business: Personal Storage and Sharing

  • Syncing, selective sync, and cross-device access
  • Managing file sharing permissions and secure external sharing
  • Version history, restoration, and managing storage quotas

Planner: Task Management for Teams

  • Creating plans and buckets, and assigning tasks
  • Tracking progress, labels, and due dates
  • Integrating Planner with Teams and Outlook

Microsoft Copilot: Practical Use Cases and Controls

  • Using Copilot to draft emails, documents, and meeting summaries
  • Prompting strategies and verifying AI outputs for accuracy
  • Privacy, data handling, and administrative controls for Copilot usage

Integrations and Automation

  • Connecting Planner, Teams, and OneDrive with Power Automate
  • Automating approvals, notifications, and file workflows
  • Using connectors and templates for common business processes

Security, Compliance, and Admin Best Practices

  • Configuring conditional access and MFA for Microsoft 365
  • Data loss prevention, sensitivity labels, and information protection
  • Auditing, reporting, and monitoring user activity

User Adoption, Training, and Change Management

  • Designing role-based training and quick-reference guides
  • Measuring adoption success and gathering user feedback
  • Creating internal champions and sustainability plans

Summary and Next Steps

Requirements

  • Understanding of organizational collaboration needs
  • Experience with email and basic productivity applications
  • Familiarity with corporate IT policies and information governance

Audience

  • Office professionals and team leaders looking to enhance collaboration
  • IT support staff and administrators responsible for managing Microsoft 365 services
  • HR or training coordinators aiming to support user adoption

Testimonials (4)

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