Course Outline
Introduction to Microsoft 365 for Teams, OneDrive, Planner & Copilot
- Overview of the platform and licensing considerations
- Roles and responsibilities for administrators and users
- Basics of governance, compliance, and data residency
Microsoft Teams: Collaboration and Meetings
- Creating teams and channels, along with managing membership
- Setting up meetings, handling recordings, and utilising live collaboration features
- Best practices for channel organisation and file sharing
Microsoft Teams: Advanced Management and Governance
- Configuring Teams policies and external access controls
- Managing retention, eDiscovery, and audit logging for Teams content
- Integrating with apps, bots, and connectors
OneDrive for Business: Personal Storage and Sharing
- Syncing options, selective sync, and cross-device access
- Managing file sharing permissions and secure external sharing
- Accessing version history, restoring files, and managing storage quotas
Planner: Task Management for Teams
- Creating plans, buckets, and assigning tasks
- Tracking progress through labels and due dates
- Integrating Planner with Teams and Outlook
Microsoft Copilot: Practical Use Cases and Controls
- Using Copilot to draft emails, documents, and meeting summaries
- Employing prompting strategies and verifying AI outputs for accuracy
- Understanding privacy, data handling, and admin controls for Copilot usage
Integrations and Automation
- Connecting Planner, Teams, and OneDrive with Power Automate
- Automating approvals, notifications, and file workflows
- Utilising connectors and templates for common business processes
Security, Compliance, and Admin Best Practices
- Configuring conditional access and Multi-Factor Authentication (MFA) for Microsoft 365
- Implementing data loss prevention, sensitivity labels, and information protection
- Conducting audits, reporting, and monitoring user activity
User Adoption, Training, and Change Management
- Designing role-based training and quick-reference guides
- Measuring adoption success and collecting user feedback
- Establishing internal champions and sustainment plans
Summary and Next Steps
Requirements
- A clear understanding of organisational collaboration requirements
- Experience using email and basic productivity applications
- Familiarity with corporate IT policies and information governance standards
Target Audience
- Office professionals and team leads aiming to improve collaboration
- IT support staff and administrators responsible for managing Microsoft 365 services
- HR or training coordinators focused on supporting user adoption
Testimonials (2)
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
The environment is very very good
