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Duration 21 hours
Course Outline
Module 1: Introduction and Core Concepts
- Overview of Microsoft Intune and Endpoint Manager
- Integration with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management strategies
- Foundational elements: devices, applications, data, and users
- Intune architecture, role definitions, and licensing models
Module 2: Identity and Access Management
- Core principles of Microsoft Entra ID / Azure AD
- Syncing from on-premises AD to Entra ID (using Azure AD Connect)
- Device joining mechanisms: Azure AD Join, Hybrid AD Join
- Managing roles, groups, and permissions within Intune
- Conditional Access and its synergy with Intune
Module 3: Device Enrollment Processes
- Enrollment techniques for Windows, iOS, Android, and macOS
- Windows Autopilot: key concepts, profile setup, and workflows
- Automated enrollment via DEP (Apple) and Zero-touch (Android)
- Distinguishing between personal (BYOD) and corporate device management
- Differences between MDM and MAM (Mobile Device Management / Mobile Application Management)
Module 4: Configuration and Compliance Frameworks
- Establishing device compliance standards
- Setting up configuration policies (Configuration Profiles)
- Applying device restrictions and security controls
- Implementing App Protection Policies
- Conditional access rules driven by compliance status
Module 5: Application Lifecycle Management
- Categories of Intune applications: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Managing deployment, installation, removal, and updates of applications
- Safeguarding application data
- Balancing application policies with corporate data protection
- Managing licenses and assignments
Module 6: Updates and Patch Management
- Integrating Windows Update for Business with Intune
- Defining feature and quality update policies
- Utilizing deployment ring models
- Tracking update status and progress
- Formulating update strategies for corporate environments
Module 7: Security and Threat Defense
- Microsoft Defender for Endpoint and its integration with Intune
- Leveraging Microsoft security baselines and templates
- Threat mitigation measures (antimalware, firewall, etc.)
- Device encryption (BitLocker) and encryption policy configuration
- Certificate administration and secure VPN/Wi-Fi profile setup
Module 8: Monitoring, Reporting, and Issue Resolution
- Reviewing dashboards and standard reports
- Analyzing logs and diagnostics (e.g., enrollment issues, policy enforcement)
- Utilizing support and troubleshooting tools within Intune
- Operating administration portals (device portal, company portal)
- Managing alerts and notifications
Module 9: Advanced Scenarios and Integrations
- Co-management strategies with Configuration Manager
- Managing devices without traditional enrollment (e.g., Autopilot for existing devices)
- Integrating with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automation using PowerShell and Graph API
- Governance frameworks and enterprise-scale architecture
- Best practices for design and deployment
Summary and Future Steps
Requirements
- A solid grasp of Microsoft 365 and Azure environments
- Practical experience in managing Windows or mobile devices
- Knowledge of organizational IT security frameworks
Target Audience
- System administrators
- Endpoint management experts
- IT professionals responsible for enterprise device oversight and security policies
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues