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Course Outline

Introduction to Management

Leadership Competencies in Modern Management

Leading a Workforce

  • Exploring distinct management styles
  • Aligning management styles with the phases of team development
  • Profiling the ideal manager and analyzing one’s own leadership approach
  • Evaluating personal strengths and weaknesses in a leadership role, while identifying areas for potential growth
  • Defining the characteristics of high-performing teams
  • Coordinating activities to achieve strategic objectives

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Understanding individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • Practicing active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Navigating difficult situations during interactions
  • Understanding communication networks
  • Optimizing information flow models

Conflict Resolution Strategies in Teams

  • Understanding the nature and types of conflict
  • Identifying primary sources of conflict
  • Adopting effective behavioral styles for managing disputes
  • Utilizing assertiveness and viewing conflict as an opportunity for team development
  • Applying relevant strategies in conflict scenarios
  • Comprehensive conflict management
  • Key methods for resolving conflicts
  • Managing emotions during conflicts
  • Overcoming verbal and non-verbal barriers to communication and resolution

Team Motivation and Management

  • The concept of motivation
  • Understanding what drives employees within an organization
  • Different types of motivation
  • Principles of economic incentives
  • Utilizing intangible resources for motivation
  • Applying psychological principles to motivate staff
  • The role of feedback and evaluation
  • The impact of language on motivational efforts

Effective Time Management

  • The time management matrix
  • Controlling personal time and addressing time-wasting habits
  • Techniques for time planning
  • Effective delegation of authority and tasks

Coaching

  • Understanding coaching and its practical application
  • Individual participant assignments
  • Providing in-depth feedback

Course Summary

Requirements

This course is designed with a general scope and does not require any prior specialized knowledge for participation.

 14 Hours

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