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Course Outline
Introduction to Management
Leadership Competencies in Modern Management
Leading a Workforce
- Exploring distinct management styles
- Aligning management styles with the phases of team development
- Profiling the ideal manager and analyzing one’s own leadership approach
- Evaluating personal strengths and weaknesses in a leadership role, while identifying areas for potential growth
- Defining the characteristics of high-performing teams
- Coordinating activities to achieve strategic objectives
Organizational Communication
- Foundations of verbal and non-verbal communication
- Understanding individual communication styles
- Identifying and overcoming communication barriers
- Effective questioning techniques
- Practicing active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult situations during interactions
- Understanding communication networks
- Optimizing information flow models
Conflict Resolution Strategies in Teams
- Understanding the nature and types of conflict
- Identifying primary sources of conflict
- Adopting effective behavioral styles for managing disputes
- Utilizing assertiveness and viewing conflict as an opportunity for team development
- Applying relevant strategies in conflict scenarios
- Comprehensive conflict management
- Key methods for resolving conflicts
- Managing emotions during conflicts
- Overcoming verbal and non-verbal barriers to communication and resolution
Team Motivation and Management
- The concept of motivation
- Understanding what drives employees within an organization
- Different types of motivation
- Principles of economic incentives
- Utilizing intangible resources for motivation
- Applying psychological principles to motivate staff
- The role of feedback and evaluation
- The impact of language on motivational efforts
Effective Time Management
- The time management matrix
- Controlling personal time and addressing time-wasting habits
- Techniques for time planning
- Effective delegation of authority and tasks
Coaching
- Understanding coaching and its practical application
- Individual participant assignments
- Providing in-depth feedback
Course Summary
Requirements
This course is designed with a general scope and does not require any prior specialized knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group