AI-Enhanced Public Service Delivery Training Course

This instructor-led, live training in Nigeria (online or onsite) targets advanced government professionals and policy experts aiming to utilize DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Use DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This instructor-led, live training in Nigeria (online or onsite) is aimed at intermediate-level public sector professionals who wish to use Gemini to generate high-quality content, assist with research, and improve productivity through more advanced AI interactions.

By the end of this training, participants will be able to:

• Craft more effective and tailored prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is steadily emerging as the cornerstone of contemporary product management, fundamentally altering how we uncover customer requirements, formulate solutions, and drive strategic decisions. Much like electricity transformed industrial capabilities, AI is redefining the ways products are conceptualized, validated, and refined.

Designed for Product Owners, Scrum Masters, and Agile Coaches, this instructor-led live session (available online or onsite) focuses on leveraging AI to elevate product ownership and sharpen decision-making processes.

Upon completion, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Implement the seven key stances of a Product Owner, including the emerging Orchestrator stance, and utilize AI to reinforce each, whether acting as a Visionary, Experimenter, or Customer Representative.
• Refine prompting techniques and engage AI tools as sophisticated collaborators with distinct capabilities.
• Enhance customer insight and develop AI-assisted personas for hypothesis validation and discovery, while preserving genuine customer engagement.
• Formulate and articulate a precise product vision using structured methods such as the 3x3 Framework, employing AI to refine and visualize narratives.
• Utilize Generative AI to speed up prototyping and hypothesis testing, for instance by creating mock-ups or initial product concepts.
• Inform product decisions by applying AI to analyze, prioritize, and assess features based on value, feasibility, and user influence.
• Streamline or delegate recurring administrative tasks, such as email management, stakeholder communication, and note-taking, to concentrate on strategic and creative initiatives.
• Facilitate dialogues on AI ethics, bias, and data security to ensure responsible and sustainable AI integration.
• Recognize and craft high-value AI applications suited to specific product and organizational needs.
• Interact with and test approximately 20 distinct AI tools and models, ranging from productivity aids and prototyping platforms to generative video, image, and coding solutions.