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Duration 7 hours
Course Outline
Overview of ChatGPT in Public Sector Contexts
- Understanding ChatGPT's functionality and mechanics
- Application of ChatGPT in government workflows
- Recognizing capabilities, limitations, and ethical usage guidelines
Crafting and Refining Official Communications
- Generating initial drafts for memos, emails, and reports
- Enhancing tone, clarity, and adherence to plain language principles
- Adapting content for diverse audiences and formats
Summarization and Key Information Extraction
- Condensing extensive policy or research documents
- Identifying critical points and actionable items
- Organizing summaries for executive briefings or meetings
Prompt Engineering for Government Applications
- Mastering fundamental and advanced prompting strategies
- Effective use of examples and role-based instructions
- Developing reusable prompt templates for recurring tasks
Translation and Multilingual Capabilities
- Translating internal and external communications
- Preserving professional tone across multiple languages
- Utilizing ChatGPT for inclusive and accessible language
Boosting Productivity and Automating Tasks
- Facilitating brainstorming and idea generation for new initiatives
- Creating content from structured data sources (e.g., tables)
- Generating outlines for presentations or briefings
Compliance, Security, and Ethical Considerations
- Addressing data privacy and information sharing risks
- Adhering to internal AI and IT policies
- Fostering public trust through responsible AI usage
Recap and Future Recommendations
Requirements
- Basic familiarity with digital tools commonly used in public sector environments
- No previous experience with AI or ChatGPT is necessary
- Knowledge of drafting, reviewing, or managing official communications is advantageous
Target Audience
- Public service teams and administrative specialists
- Policy analysts and government communicators
- Staff aiming to boost productivity through AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.