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Course Outline

Learning objectives

  • Grasp the components and operations of a Quality Management System and its key processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Comprehend the approaches, methods, and techniques employed for the implementation and management of a QMS

Educational approach

  • Lecture sessions are supported by practical questions and illustrative examples
  • Practical exercises involve case studies and group discussions
  • Practice tests closely resemble the Certification Exam format
  • Day 1: Introduction to quality concepts, QMS, and ISO 9001 clauses 4–6
  • Day 2: Coverage of ISO 9001 clauses 7–10 and the certificate exam

The examination fully meets the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:

Domain 1: Fundamental concepts and principles of quality management and a QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

 14 Hours

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