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Course Outline
Day 1: Introduction to ISO 9001 and initiating QMS implementation
- Course objectives and structure
- Overview of ISO, management systems, and the ISO 9000 family
- Introduction to quality and QMS based on ISO 9001
- Initiating the QMS implementation process
- Leadership and commitment
- Quality policy
- Roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Strategies to address risks and opportunities
- Setting quality objectives
- Change management
- Resource allocation
- Competence development
Day 3: Executing the QMS implementation
- Awareness and communication
- Managing documented information
- Requirements for products and services
- Design and development of products and services
- Outsourcing
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: Monitoring the QMS, driving continual improvement, and preparing for the certification audit
- Internal auditing
- Management reviews
- Nonconformities and corrective actions
- Continual improvement
- Preparation for the certification audit
- Closing of the training course
Day 5: Certification Exam
Requirements
A foundational understanding of ISO 9001 along with comprehensive knowledge of implementation principles.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
