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Course Outline

Introductory exercises, participant introductions, discussion of principles, completion of training contract

Personnel policy models in the context of task delegation and employee motivation

Effective team communication

Stages of team building

Principles of task delegation

Competence acquisition pyramid

14 principles of effective delegation

Resistance and errors in delegation

Maslow's hierarchy of needs

McGregor's Theory X and Theory Y

Types of motivation

Principles of economic motivation

Principles of intangible motivation

Psychological principles of motivation

Feedback and assessment

The significance of language in motivation

Coaching elements

Requirements

The course is general in nature and participation in it does not require specialist knowledge

 14 Hours

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