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Duration 7 hours
Course Outline
Course Overview and Learning Goals
- Welcome, outline of course objectives, and agenda review.
- Connecting leadership principles to company mission and strategic targets.
- Setting participant expectations and conducting initial self-assessments.
Core Principles of Situational Leadership
- Overview of leadership styles most relevant to field teams.
- Assessing team competence and commitment levels accurately.
- Choosing the most effective leadership approach for specific tasks.
Effective Communication on the Job Site
- Techniques for delivering clear, concise briefings and instructions.
- Practising active listening and confirming understanding.
- Conveying technical and safety-critical information effectively under pressure.
Assertive Decision-Making and Problem Solving
- Applying structured decision-making frameworks to field-based challenges.
- Utilising rapid root-cause analysis to implement corrective actions.
- Striking a balance between speed, safety, and quality in decision processes.
Motivation, Recognition, and Constructive Feedback
- Identifying practical motivators for technical tradespeople.
- Providing immediate, constructive feedback and recognition on the spot.
- Developing short-term incentives and non-monetary reward systems.
Performance Management and Productivity Practices
- Establishing clear expectations and measurable performance goals.
- Monitoring progress through KPIs and quick performance checks.
- Coaching for skill enhancement and fostering accountability.
Planning, Resource Coordination, and Time Management
- Prioritising tasks and effectively managing daily schedules.
- Coordinating materials, tools, and subcontractor activities.
- Developing contingency plans for potential delays and site disruptions.
Health, Safety Leadership, and Compliance
- The role of leaders in fostering safety-first behaviours.
- Conducting effective safety briefings and job hazard analyses.
- Managing incidents, reporting procedures, and learning from near misses.
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Navigating interpersonal conflicts and difficult conversations.
- Fostering collaboration across multi-skilled teams.
- Promoting inclusive behaviours and respectful communication styles.
Practical Workshop: Scenario-Based Roleplays
- Facilitated role-playing exercises reflecting common site challenges.
- Receiving peer and trainer feedback using established coaching frameworks.
- Refining leadership approaches and drafting individual action plans.
Implementation Planning and Measurement
- Formulating a 30-60-90 day leadership action plan.
- Selecting straightforward productivity and safety metrics for monitoring.
- Preparing handoff documentation for HR or senior management follow-up.
Summary and Next Steps
Requirements
- A solid grasp of electrical installation processes and site operations.
- Practical experience in supervising or collaborating within technical teams.
- Knowledge of fundamental workplace health and safety principles.
Target Audience
- Team leaders and foremen specialising in electrical installation.
- Site supervisors and project managers.
- HR professionals or training coordinators overseeing field teams.
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
