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Course Outline

  • Learning about one's own personality type and associated ways of experiencing emotions.
  • Developing competence in recognizing and working with emotions.
  • Increasing effectiveness in transforming difficult emotions and coping under stress.
  • Developing skills for coping with difficult emotions of colleagues and clients.
  • Communication and awareness of one's own emotions
  • Words have power
  • Working on Goleman's own emotional model
  • Discovering one's own emotional effectiveness
 14 Hours

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