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Course Outline
Introduction:
- Key assumptions that support effective communication and shared responsibility in the interaction process
Communication with self:
- How internal dialogue impacts your interactions with others
- The art of asking more effective questions
- Rapidly shifting emotional states
Communication with other people:
- Representation systems (auditory, visual, kinesthetic)
- Techniques for establishing and sustaining contact (rapport)
- Motivating and influencing through body language
- The impact of suggestion, the language of persuasion, and 'hypnotic' language patterns
Requirements
The willingness to explore and understand yourself and those around you.
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.
