Course Outline
Introduction to Technical Writing
- Communicate technical information effectively
- Manage common writing challenges
The Writing Process
- Overcome misconceptions that hinder technical writing, such as writer’s block
- Guide document design through scenarios
- Align your objectives with those of the readers
- Identify implied knowledge
Ensuring Clarity and Readability
- Distinguish between the three levels of information: operational, tactical, and strategic
- Determine information needs using the Observe, Orient, Decide, Act (OODA) loop
- Construct sentences with clarity and build focus through sentence structure
- Resolve common grammar issues in technical writing
- Evaluate readability using the Given/New technique
- Maintain consistency with a style guide
The Mechanics of Writing
- Select appropriate words to connect with your audience and convey your message
- Edit for conciseness, accuracy, and quality
Structuring Information for Better Understanding
- Organise data to support readers’ scenarios
- Determine when to use lists to highlight key points
- Use tables for highly structured data
- Create cohesive documents using the Given/New approach
- Apply effective headings to support skimming
Designing Your Document
- Relate document structure to the audience through audience-driven document design
- Develop reference manuals and write white papers
- Distinguish between post-positive and pragmatic documents and implement the appropriate format
- Structure introductions, conclusions, and other document sections
Developing the Look of Your Document
- Design the appearance of your page, including fonts, alignment, and white space
- Convey information using graphics, photos, and drawings
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.
- Netherlands Business Support Office (NBSO) Indonesia
Course - High-Impact Communication Skills
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The active sessions.
